Privacy policy

When you place an order or create an account, we collect:

• Your name, email address and mobile number
• Your delivery address and city
• Your order details: items, sizes, quantities, totals and any notes you add
• If you sign in with Google: your name and email address from your Google account

We offer Cash on Delivery only, so we never ask for or store card or bank details.

• To confirm, prepare and deliver your order, and to contact you about it
• To send order confirmations and status updates by email
• To handle exchanges, returns and customer support
• To keep your account, order history and saved details
• To prevent fraud and keep our store secure

We never sell your personal information. We share only what is needed to run the store:

• Delivery and courier partners, who receive your name, phone number and address to deliver your order
• Our hosting and database providers (Vercel and Supabase), which store the website and order data securely
• Google, which sends our order emails and provides “Continue with Google” sign-in

We may also disclose information if required by law.

We use essential cookies to keep you signed in, and your browser’s local storage to remember your shopping bag. We do not use advertising or tracking cookies.

We keep order records for as long as needed for delivery, exchanges, accounting and legal purposes. Account details are kept until you ask us to delete your account.

You can ask us at any time to see, correct or delete your personal information, or to close your account. Contact us on WhatsApp or Instagram (details below) and we will respond as soon as possible.

Your data is sent over encrypted (HTTPS) connections and stored with access controls, so customers can only see their own orders. No method of storage is 100% secure, but we take reasonable steps to protect your information.

We may update this policy from time to time. The latest version will always be on this page. See also our Terms & conditions.