Terms & conditions

When you place an order you will receive an order number and a confirmation email. We may call or message you to confirm your order before dispatch.

We may cancel an order if an item is out of stock, if we cannot reach you to confirm, or if the order details appear to be incorrect. If this happens, we will let you know.

All prices are in Pakistani Rupees (Rs) and include applicable taxes.

Payment is Cash on Delivery only. Please keep the exact amount shown in your confirmation ready when your order arrives.

Prices and availability may change without notice, but the price you pay is always the one shown when you placed your order.

We deliver across Pakistan. Shipping is Rs 200 per order and free on orders above Rs 3,000.

Delivery usually takes 3–5 working days. Delivery times are estimates and may vary by city or courier.

You can cancel your order free of charge while it is still pending, from your account or by contacting us. Once an order is confirmed or shipped, our Returns & exchanges policy applies.

Exchanges are accepted within 14 days of delivery and refund requests within 7 days, subject to the conditions in our Returns & exchanges policy.

We take care to show our products accurately. Colours may look slightly different depending on your screen, and measurements may vary by 0.5–1 inch. Please check our Size guide before ordering.

You are responsible for keeping your account sign-in details safe and for the activity on your account. Please give accurate contact and delivery details so we can deliver your order.

All photos, text, logos and designs on this website belong to TUSCARA and may not be copied or used without our written permission.

These terms are governed by the laws of Pakistan. We may update these terms from time to time; the version on this page applies to orders placed after it is published. See also our Privacy policy.